nine. Their customer support team is actually notoriously difficult to manage

According to more than 900 account in the Individual Products, Matches has received on trouble with their participants in past times to own spamming these with emails off their web page and you can of its companion companies. Sometimes, the volume away from characters is more than simply players bargained to possess when they authorized.

When you’re Match’s tech support team is actually world class, it seems the customer support team provides did reduced wonderfully. Read through the newest issues toward Better business bureau webpages therefore pick one story once yet another out-of a let down affiliate obtaining its membership repaired or applying for a refund being treated poorly by the a customer service associate.

“Impolite customer service! I tried to shop for something special registration. The consumer services member duplicated one another email addresses off incorrect and you may I found myself unable to send that it “gift” on-big date. Of trying to contact customer care via email, they ran united nations-replied. The first time I known as support service user, they duplicated on the correct advice and told you I’d soon rating a confirmation. This particular article was once more never obtained. I had to-name straight back an added additional time to learn that acquisition could not be modified and additionally they had to reimburse the transaction and re-costs me personally. Read the rest of this entry »