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Player’s deposit seems lost.
Next, we refused the newest complaint in line with the player’s request. The ball player away from Germany are experience difficulties with depositing money in the web local casino. In spite of the proof of import, the funds wasn’t credited to the gambling establishment membership. We had told the woman to make contact with the woman fee vendor and you may prevent away from depositing additional money until the matter are resolved.
Making a deposit
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The ball player later on stated that the fresh cards is actually affirmed, nevertheless the gambling establishment quoted technology errors for perhaps not processing the newest payment. Even after attempts to look after the situation, the player prevented responding, best me to deny the brand new complaint because of lack of interaction. Through the our analysis, we always contact the newest casino’s customer support and try their answers to see exactly how useful and you can professional he is.
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The gamer from Germany had placed €sixty,00 so you can ‘Bitkingz Casino’ through bank transfer. The transaction was successful, but the financing wasn’t reflected in the local casino account. The player had questioned sometimes a refund or perhaps the promised bonus.
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The gamer out of Portugal had his profits terminated on account of an so-called games insect exploitation. The new player’s bonus payouts was nullified since the incentive are paid because of the a blunder. The ball player of Germany got its winnings voided and you will account blocked rather than then factor. The gamer of Serbia might have been banned instead of next explanation. Since the athlete offered not the case documents, i sensed the brand new problem since the ‘unjustified’ and you may rejected they.
He was struggling to play otherwise create dumps and you can destroyed over R$ 2,000.00 rather than getting the newest asked free revolves. The newest speak assistance is not available, and his awesome content remained unanswered. The challenge stayed unresolved even as we were unable to investigate subsequent considering the player’s not enough response to the messages and you may questions.
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